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NNAMANI, CHUKWUEMEKA CHIMDINDU

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PROJECT TOPIC AND MATERIAL ON APPRAISAL OF QUALITY CONTROL PROCEDURES IN A MANUFACTURING ORGANIZATION (A CASE STUDY OF JUHEL PHARMACEUTICAL COMPANY, EMENE, ENUGU)

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  • Name: APPRAISAL OF QUALITY CONTROL PROCEDURES IN A MANUFACTURING ORGANIZATION (A CASE STUDY OF JUHEL PHARMACEUTICAL COMPANY, EMENE, ENUGU)
  • Type: PDF and MS Word (DOC)
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ABSTRACT

TABLE OF CONTENTS

Cover page                                                                                                   i

Title page                                                                                                    ii

Approval page                                                                                            iii

Certification                                                                                                iv

Dedication                                                                                                   v

Acknowledgements                                                                                     vi

Table of contents                                                                                        viii

List of figures                                                                                               x

Abstract                                                                                                       xii

 

Chapter 1: INTRODUCTION                                                                       1

1.1 Background of the study                                                                          1

1.2 Statement of the Problem                                                                        3

1.3 Objectives of the Study                                                                           4

1.4 Research questions                                                                                  4

1.5 Research Hypothesis                                                                               5

1.6 Significance of the Study                                                                         5

1.7 Scope of the Study                                                                                  6

1.8 The Profile of the Organization                                                                6

1.9 Definition of terms                                                                                  7

 

Chapter 2: REVIEW OF RELATED LITERATUR

2.1 Introduction                                                                                            8

2.2 Conceptual Framework                                                                           8

2.3 Causes of Poor Quality Products                                                             19

2.4 Ways of Mitigating Quality Defects in the Manufacturing Organization 24

2.5 Theoretical Frameworks                                                                            28

2.6 Empirical Review                                                                                     33

2.7 Summary of related literature                                                                    34

Chapter 3: RESEARCH METHODOLOGY

3.1 Introduction                                                                                             36

3.2 Research design                                                                                       36

3.3 Area of the Study                                                                                     37

3.4 Sources of Data                                                                                        37

3.5 Population of the Study                                                                            37

3.6 Determination of Sample Size                                                                  39

3.7 Description of the Research Instrument                                                  40

3.8 Validation of the instrument                                                                     40

3.9 Reliability of the instrument                                                                     40

3.10 Method of Data Analysis                                                                        41

Chapter 4: PRESENTATION AND ANALYSIS OF DATA

4.1 Introduction                                                                                           42

4.2 Data Presentation and Analysis                                                              42

4.3 Analysis of Research Questions                                                             47

4.4 Test of Hypotheses                                                                                 51

4.5 Reliability Test                                                                                      54

4.6 Discussion of the findings                                                                       54

 

Chapter 5: SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS

5.1 Introduction                                                                                       55

5.2 Summary of findings                                                                           55

5.3 Conclusion                                                                                           57

5.4 Recommendations                                                                              57

5.5 Suggestion for Further Studies                                                            58

 

References                                                                                              59

 

CHAPTER ONE

The study “an Appraisal of quality control procedures in a manufacturing organization” a study of Juhel Pharmaceutical Company Enugu, sees quality as the totality of features of a product or service that bear on its ability to satisfy the customers perceived or stated needs (Khanna, 2012). This study made use of the following objectives; to identify the possible poor quality of the organizational products, to examine the processes of quality control in the manufacturing organization, to determine the various ways of mitigating quality defects in the manufacturing organizations. The study tries to find out the procedures through the following research question; what are the causes of poor quality products in the organization? What are the processes of quality control in the manufacturing organization? What are the various ways of mitigating quality defects in the manufacturing organizations? The study also test it’s significant through the help of some hypotheses. The researcher adopted some theories that helped in elaborating more on the topic. A question was use as a form of collecting the data used for the study. Frequency table were used to analyze the bio-data of the respondent, a descriptive table were used to check the importance of the adopted research question and a Z-Test were used to test the significant of the study. The study found out that there are some possible causes of poor quality product, some processes used for quality control were identified and there are effective ways of mitigating quality defect of some product in Juhel Pharmaceutical Company Enugu. The researcher then recommend that the organization should continually investigate its manufacturing procedures so as to identify possible causes of poor quality, the organization should also regularly check to ensure that the processes of quality control used by them is up to standard and they should have safer and better ways of mitigating quality defects in its products. Finally, the study suggest that further research should be done on the influence of quality on the buying behavior of consumers, the effect of quality on organizational profitability and the relationship between quality control and organizational productivity.

 

 

 

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